Order Confirmed
Order ReceivedOnce your order is placed successfully, your order information is received and prepared for the next stage.
BH Home Store Delivery
Shipping & Delivery
We provide free worldwide shipping and international door-to-door delivery for BH Home Store orders. Explore our estimated dispatch and delivery times below and track your order whenever shipment information becomes available.
Free Worldwide Shipping
Door-to-Door Delivery
Order Tracking
From Order to Your Door
How Your Order Travels
From order confirmation to final delivery, we aim to keep the shipping process clear and easy to follow.
Prepared & Dispatched
Usually 1–3 Business DaysStandard orders are typically prepared and dispatched within 1–3 business days before entering the international delivery network.
Delivered to Your Door
International DeliveryYour order continues through the delivery network until it reaches the destination provided with your order.
Estimated Free Shipping Time
Delivery Times by Destination
Estimated delivery periods vary by destination and begin after the order has been prepared and dispatched.
Free International Door-to-Door Shipping
Estimated delivery periods are shown below for the main destinations served by BH Home Store.
United Kingdom, Europe & North America
United Kingdom, European destinations, United States and Canada.
7–14 Business Days
Australia & New Zealand
Estimated free delivery for orders shipped to Australia and New Zealand.
7–14 Business Days
Gulf Countries
United Arab Emirates, Saudi Arabia, Qatar, Oman and Kuwait.
7–14 Business Days
Other Worldwide Destinations
Delivery estimates for other international destinations outside the regions listed above.
10–20 Business Days
15
Approx. Production Days
Royal Collection Orders
Selected Royal Collection lighting pieces may require approximately 15 days of production before they are ready for dispatch. This production period is separate from the estimated shipping time to your destination.
What to Expect with Royal Lighting
Additional Production Time
Royal Collection products may require approximately
15 days of production before shipment.
Shipping Starts After Production
Once production is completed and the item is
dispatched, the relevant destination delivery
estimate applies.
Track After Dispatch
When shipment tracking information becomes available,
use our Track Your Order page to follow your delivery.
Customer Care Available
Contact BH Home Store if you require assistance with
your Royal Collection order or delivery.
Track Your Delivery
Once tracking information becomes available for your shipment, use our tracking page to follow the latest available delivery updates.
Customer Care
Shipping Support
Quickly access tracking, returns and customer support if you need further assistance with your BH Home Store order.
Delivery Help
Frequently Asked Questions
Do you offer free worldwide shipping?
Yes. BH Home Store offers free worldwide shipping for
orders shipped to supported destinations.
How long does order dispatch take?
Standard orders are typically prepared and dispatched
within 1–3 business days. Royal Collection products may
require an additional production period before dispatch.
How long does international delivery take?
Estimated delivery is 7–14 business days for the United
Kingdom, Europe, United States, Canada, Australia,
New Zealand, UAE, Saudi Arabia, Qatar, Oman and Kuwait.
Other worldwide destinations are generally estimated at
10–20 business days after dispatch.
Do Royal Collection products take longer?
Selected Royal Collection products may require
approximately 15 days of production before shipping.
The applicable delivery estimate begins after the product
has been completed and dispatched.
How can I track my order?
Once shipment tracking information becomes available,
visit our
Track Your Order
page to view the latest available updates.
What should I do if I need help with delivery?
Visit our
Contact Us
page to contact BH Home Store Customer Care regarding
your order or delivery enquiry.
Your Order, Delivered Worldwide
BH Home Store provides free worldwide shipping with international door-to-door delivery. Track your shipment online or contact Customer Care whenever you need assistance with your order.